Definitions of Privacy Policy
Easy Training 123 (“we,” “us,” or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services, enrol in our accredited training courses, or visit our website.
As an NCFE-approved education provider, we handle your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all applicable data protection legislation.
General information
When you enrol in our courses or use our services, we collect:
- Full name, date of birth, and contact details (email, phone number, postal address)
- Educational background and qualifications
- Employment history and career goals
- Payment and billing information
- National Insurance number (where required for certification)
- Emergency contact information
- Identification documents for verification purposes
- Learning preferences and accessibility requirements
When you visit our website or use our online learning platform:
IP address and browser type
Device information and operating system
Pages visited, time spent, and navigation patterns
Cookies and similar tracking technologies (see our Cookie Policy)
Login credentials and course progress data
Legal Basis for Processing
We process your personal data under the following legal bases:
- Contract Performance: To fulfil our obligations when you enrol in courses
- Legitimate Interests: To improve our services, prevent fraud, and ensure quality
- Legal Obligation: To comply with the awarding body requirements and UK law
- Consent: For marketing communications and optional services (you can withdraw consent at any time)
- Vital Interests: To protect health and safety in emergencies
Privacy Policies
We retain your personal information for as long as necessary:
Active Learners: Throughout your course and for 6 years after completion (to meet awarding body requirements)
Certification Records: Indefinitely, as required by NCFE and regulatory bodies
Financial Records: 7 years for tax and accounting purposes
Marketing Data: Until you withdraw consent or we no longer have a legitimate interest
Enquiries: 2 years if you don’t enrol
After retention periods expire, we securely delete or anonymise your data.
Under UK GDPR, you have the following rights:
- Request a copy of the personal data we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your data (subject to legal retention requirements)
- Limit how we use your data in certain circumstances
Receive your data in a structured, commonly used format
- Object to processing based on legitimate interests or for marketing purposes
Marketing Communications
Our website uses cookies to enhance your experience. For detailed information about the cookies we use and how to manage them, please see our separate Cookie Policy.
- With your consent, we may send you: Information about new courses and qualifications Special offers and promotions Career development resources Industry news and updates
- You can opt out at any time by: Clicking "unsubscribe" in any marketing email. Updating your preferences in your account settings or contacting us directly
- We will never sell your data to third-party marketers.
Online Privacy
For questions about this Privacy Policy or to exercise your rights, please contact:
Easy Training 123
Data Protection Officer
Southbridge Pl, Croydon CR0 4HA
Email: janice@easytraining123.com
Phone: 07956 288049
Complaints
If you’re unhappy with how we’ve handled your data, you have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Tel: 0303 123 1113
Website: www.ico.org.uk
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by:
Posting the updated policy on our website with a new “Last Updated” date
Sending an email to registered learners
Displaying a prominent notice on our platform
Your continued use of our services after changes indicates acceptance of the updated policy.